Terms of Service

Last updated: April 29, 2026

These Terms of Service ("Terms") govern your use of the services provided by Octve, LLC ("Octve", "we", "us", "our"). Address: 1930 Village Center Cir 3-2953, Las Vegas, NV 89134. By using the Service, you agree to these Terms.

1) Accounts and eligibility

You are responsible for your account and for keeping your information accurate and secure.

2) Service description, OCTVE AI, and Google APIs

The Service provides tools to organize data you own or control (events, contracts, communications, calendars, venues, contacts, finances). Optional integrations include Google APIs (e.g., Gmail, Calendar, Drive, Maps/Places) to facilitate actions you request (including creating, uploading, and managing files in your Google Drive that you authorize). Your use of Google services is also subject to Google's terms and privacy policy.

Use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

OCTVE AI: The Service includes OCTVE AI, an AI-powered tool that assists with business operations including drafting and sending emails, generating contracts, processing financial documents (such as settlement sheets, offers, and ticket reports), managing calendar events, querying your data, and generating websites. OCTVE AI uses third-party AI model providers (currently OpenAI) to generate responses and process your requests.

OCTVE AI is a productivity tool designed to assist your workflow. It is not a substitute for professional judgment. All actions taken by OCTVE AI (such as sending emails or updating records) require your explicit confirmation before execution. You are solely responsible for reviewing, verifying, and approving any output or action before it is finalized.

3) Your content and permissions

You retain ownership of content you upload or connect, including files stored in your Google Drive. You grant us a limited license to process your content solely to provide and improve user‑facing features you use.

4) Acceptable use

No circumvention of access controls or probing for vulnerabilities.
No illegal content or misuse of third‑party data.
No use of Google user data for advertising, profiling, creditworthiness, or purposes beyond providing/improving user‑facing features you engage with.
Do not rely on OCTVE AI output as legal, financial, tax, or professional advice. AI-generated contracts, settlement analyses, and financial calculations are productivity aids, not substitutes for qualified professionals. You are responsible for verifying all AI-generated content before acting on it.
Do not attempt to manipulate, reverse-engineer, or extract the underlying models, prompts, or training data used by OCTVE AI.
Do not use OCTVE AI to generate content that is unlawful, deceptive, or infringes on third-party rights.

5) Free trial, subscriptions, and billing

Free Trial: All subscription plans include a free trial. Payment information is collected at signup, but you will not be charged until the trial period ends. Trial length may vary based on current promotions. You may cancel at any time during the trial without charge.

Automatic Renewal: After the trial period (or immediately for reactivations), paid plans renew automatically at the then-current rate unless canceled before the renewal date.

Payments and Taxes: Payments are processed by third parties (e.g., Stripe). You are responsible for any applicable taxes. Refunds are not provided for partial billing periods.

6) Third‑party services

We rely on third‑party providers (hosting, storage, email delivery, analytics, payments, Google APIs, AI model providers). Their terms may apply to your use.

7) Intellectual property

We and our licensors own the Service and related IP. No rights are transferred except as described.

8) Feedback

If you provide feedback, we may use it to improve the Service without obligation.

9) Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind.

OCTVE AI Disclaimer: OCTVE AI generates responses using third-party AI models and may produce inaccurate, incomplete, or outdated information. AI-generated content, including financial calculations, document analysis, anomaly detection, contract drafts, and email drafts, is provided for informational and productivity purposes only. It does not constitute legal, financial, accounting, or professional advice.

No legal advice: OCTVE AI may draft contracts, generate document templates, or summarize deal terms at your request. These outputs are starting points for your review. They are not legal documents and do not constitute legal advice. We are not a law firm and do not provide legal services. You should consult a qualified attorney before relying on any AI-generated contract, agreement, or legal language.

We do not warrant the accuracy, reliability, or completeness of any AI-generated output. You acknowledge that you are solely responsible for evaluating and acting on OCTVE AI's output and that any reliance on such output is at your own risk.

10) Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, including but not limited to damages arising from reliance on AI-generated content, actions executed at your direction through OCTVE AI, or errors in AI-processed documents. Our total liability is limited to fees you paid in the 12 months before the claim.

11) Indemnification

You will indemnify Octve for claims arising from your content, your reliance on AI-generated output, misuse, or violations of law or third‑party rights.

12) Cancellation, suspension, and termination

Cancellation by You: You may cancel your subscription at any time through your account settings or the Stripe customer portal. Upon cancellation:

Your account enters a 30-day grace period during which you can reactivate to retain all data.
We will send reminder emails during this period (at cancellation, day 15, and 7 days before deletion).
After 30 days, all organization data is permanently and irreversibly deleted, including artist profiles, events, contracts, financials, and uploaded files.
A minimal audit log (organization name, admin email, deletion date) is retained for compliance purposes only.

Suspension or Termination by Us: We may suspend or terminate your access for violations of these Terms, to protect other users, or to maintain service integrity. In cases of termination for cause, the grace period may not apply.

13) Changes

We may update these Terms; material changes will be notified in‑app or by email.

14) Governing law, venue, and dispute resolution

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Exclusive venue is the state and federal courts located in Wyoming, unless applicable law requires otherwise.

Before filing any claim, you agree to first contact us at hello@octve.ioand attempt in good faith to resolve the dispute informally for at least 30 days. This requirement does not apply to claims for injunctive relief related to intellectual property or unauthorized access.

15) Force majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including internet outages, third-party provider failures, natural disasters, war, terrorism, or government action.

16) Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. The unenforceable provision will be interpreted to come as close as possible to the original intent in a manner that is enforceable.

17) Entire agreement; assignment

These Terms together with our Privacy Policy constitute the entire agreement between you and Octve regarding the Service and supersede any prior agreements. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, financing, or sale of all or substantially all assets.

18) Contact

hello@octve.io • Octve, LLC, 1930 Village Center Cir 3-2953, Las Vegas, NV 89134.